STATE-OWNED telecoms firm TelOne has launched its 201-seat Omni Contact Centre, a new mobile platform designed to improve customer engagement by facilitating interactions between consumers and service ...

The company is rolling out voicemail-style voice and video messages, emoji reactions in voice chats, and new AI image tools, ...

According to information reviewed by Wired, the sender was instead a member of a hacking group that sells "doxing-as-a-service," offering access to personal data siphoned from ...

President Donald Trump’s recent “strange tirade” on social media left the hosts of The New Republic’s “Daily Blast” podcast ...

Seamless, Real-Time Data Flow From Capillary’s Loyalty Platform to Adobe Experience Platform Unlocks Personalization & Engagement at Scale By Megan Fiorendino December 11, 2025 Capillary Technologies, ...

Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

A debate on racism, sexism, and in-context quotations erupted Tuesday over a bill that would make Charlie Kirk only the ...

"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...

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Threat actors are generating real Apple support tickets to phish two-factor authentication (2FA) codes and take over iCloud ...

PITTSBURGH — Officials with Pittsburgh Regional Transit are reporting disruptions to their customer service phone lines. Riders trying to call a customer service representative may not be able to ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...