Simply Contact, a European provider of AI-enhanced outsourced customer support, has won two major industry awards in 2025 for ...

Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

Kapture CX, a leading full-stack AI-driven enterprise-customer experience platform, today announced its sustained profitability, along with strong 80% year-over-year growth. Supported by major new ...

A debate on racism, sexism, and in-context quotations erupted Tuesday over a bill that would make Charlie Kirk only the ...

Fresh from The FBI’s account takeover warning last week, with more than $260 million already stolen in 2025, the bureau has ...

"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...

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Republican Party senators are expecting Donald Trump to intervene on a bill used to "smuggle" unvetted changes into law. The ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Shopping for new tech in 2025 can feel like a second job. Between flagship smartphones, tablets, TVs, and headphones, the ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

The new centralized hub is designed to make support easier to access. Meta says its previous tools haven't “always met ...