Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection, and basic ...

What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...

(This is the first of a two-part series on the keys to great customer service as described in the new book Attack of the Customers, by Greg Gianforte and Paul Gillin.) Great customer experience has ...

The North Carolina Division of Motor Vehicles releases a strategic plan that sets priorities, goals and strategies for the next five years.

To contact LinkedIn customer support you will have to jump through a few hoops first, since the company doesn't offer direct contact with a customer support team by phone. You'll have to go through ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...