I’m an avid user of AI tools and love ChatGPT, Claude and all the others. At the moment, I use them to help with things like ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

Many people will be shocked when they discover the intricate rules — and lack of supporting paperwork — when filing 2025 ...

There are two plans, according to Oklahoma Natural Gas . Plan A caters to customers who have lower gas usage while Plan B is for higher usage. Plan A charges $26.99 for service, plus a delivery charge ...

Trump’s 'no tax on tips' policy may prompt restaurants to rethink service fees for large parties. The new “no tax on tips” law could push many restaurants to reconsider their mandatory gratuity ...

In the realm of online retail, customer service is no longer just a support function—it’s a strategic differentiator. Whether you run a boutique e-commerce site or a large-scale digital platform, ...

Customer feedback is a powerful tool for business growth, and successful entrepreneurs know how to use it effectively. This article presents valuable insights from experienced founders on harnessing ...

ST. PETE, Fla. — In an effort to offset minimum-wage increases and rising food costs, a St. Pete restaurant group is doing away with traditional tips and instead adding a 20% service charge to every ...

NEW ORLEANS — People in service industries make up a substantial part of the workforce in the New Orleans area. And tips make up much of their take home pay. So, what does the new “no tax on tips” law ...

The Trump administration’s “No Tax on Tips” proposal would do more than make all tips income tax-exempt for servers. While this tax proposal promises to benefit servers, it’s more complex than that.

Complaining about the direction tipping culture has gone in is nothing new for most customers. One man didn’t particularly mind tipping and would have done so generously if his server hadn’t acted ...