American Dream Auto Coverage is a reputable extended car warranty provider. This American Dream Auto Coverage review covers ...

EKSPLA is pleased to announce the addition of four new representatives to its global partner network. The company has signed representation agreements with firms in the People’s Republic of China , ...

A routine customer service call reminded columnist Janell Shah just how rare basic kindness has become. This week, Shah looks ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person ...

A Nebraska woman believed she could get inexpensive relief. In a First Alert 6 investigation, unexpected pills and charges left her paying more than she bargained for.

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

The incoming mayor needs to call on the 300,000 city employees to show warmth, respect, and courtesy to the public. The ...

Rep. Maggie Goodlander (D-NH), one of the six Democratic lawmakers who appeared in a video urging active service members to refuse illegal orders, joins Chris Jansing to explain why she felt it was ...

Oregon State Representative Annessa Hartman has announced she is fighting stage 3 cervical cancer. Representative Hartman issued a statement Tuesday morning saying in part, “Even though this diagnosis ...

U.S. Rep. Dan Newhouse blasted the firing of the U.S. Department of Agriculture’s top executive in Washington state for ag loans, disaster relief and other programs, as a shortsighted “mistake.” Jon ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...