Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new ...

Research reveals balanced AI humanization in chatbots boosts customer trust and comfort. Excessive resemblance causes ...

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

Charles Sturt University has deployed an after-hours chatbot capable of showing empathy rather just giving than wooden ...

Asian consumers are increasingly open to using artificial intelligence (AI) in customer service to achieve faster, more ...

New Delhi, Nov 30 (PTI) A balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while excessive human resemblance can cause discomfort, a new ...

From chatbots and ChatGPT to stocking and pricing in stores, AI tools are increasingly being used by Target, Walmart, Evereve ...

Agentic AI: Beyond responding, these systems act, setting sub-goals, retrieving information, making decisions, and completing complex tasks with minimal human guidance. All these capabilities converge ...

California lawmakers have passed numerous laws this year, including ones that could help residents as they navigate buying a ...

"Gartner says by the end of 2026, organizations without AI-ready data will see over 60% of their AI projects collapse and get ...

A new research by the Goa Institute of Management (GIM) has found that a balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while ...

AI is transforming collision repair, and you don’t need big budgets or tech expertise to start. Here’s how shops can adopt practical tools today and gain an edge.