The meeting aimed to reinforce collaboration and ensure that strategies across all spheres of government are not only aligned but mutually reinforcing.

Minister Velenkosini Hlabisa highlights the vital role of local governments in South Africa during the SALGA National Members ...

As we stand on the eve of the 7th Local Government Elections, we urge you to stay ready to support the capacity and ...

The event was attended by over 1,000 municipal officials, including mayors, councillors, policymakers, and municipal ...

Rwanda is developing a new digital platform, Mbaza, designed to improve service delivery across local government institutions. Local government minister Dominique Habimana announced the development on ...

Local government is the frontline of service delivery in South Africa. It is where citizens experience the state most ...

Assessing the Impact of Digital Transformation on Local Government Service Delivery in Rwanda: A Comprehensive Review.

Michael Wiseman is the Vice President, Public Sector at Pure Storage, bringing over 25 years of experience as a tech sales leader in government IT. He is responsible for developing a team to enable ...

The last thing someone wants to contend with when facing a death, a birth, or an injury is unnecessary governmental bureaucracy. Yet that’s often what happens for most people: endless filings, points ...

WASHINGTON, June 11, 2021 — The World Bank today approved a $40 million grant from the International Development Association (IDA) for the Accountable Governance for Basic Service Delivery project.

Street-level bureaucrats directly shape citizens’ perceptions of the state. But their performance remains uneven due to limited resources, patronage politics, and outdated systems ...