Open-source software start-up SugarCRM plans to introduce support services for its free contact management product on Thursday, part of a big push to lure customers away from high-priced, proprietary ...

The rise of open source CRM platforms in recent years reflects a major shift in how businesses approach customer relationship management. Small and medium enterprises are looking for systems that ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...

Open source might be the building blocks of the modern software stack, but companies building businesses off the back of open source software face a perennial struggle between keeping their community ...

Back in 2004, the idea of an enterprise application based on open source code was off the wall. Today, SugarCRM is a striking example of what community-based development and viral marketing can do The ...

There are compelling reasons for budget-conscious businesses to leverage lesser known or open-source software solutions. They’re definitely a cost-effective option—they’re often free, and with ...

When starting up, many organisations assume they need to invest in expensive software packages as a platform for their services. However, open source software may provide a cost-effective alternative.

Open-source software is non-proprietary software that can allow for collaboration and modification among developers. While developers are typically encouraged to view, modify, and improve open-source ...

Open-source software is not only a global pool of free code available for creative programmers to build upon: take it to the geo-political level, and it is also a tool that countries can leverage to ...

Free and open software have transformed the tech industry. But we still have a lot to work out to make them healthy, equitable enterprises. When Xerox donated a new laser printer to the MIT Artificial ...